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Problem with CSRV update server in Virginia, USA

Published in Archived articles on October 07, 2009 by Administrator

It has come to our attention that the data centre in Virginia, USA where we host our second US update server for URL (CSRV) database updates has had a very serious power problem effecting approximately 2,000 servers. We advise all customers currently using the Virginia update source to swap to California to avoid interruptions to the overnight CSRV downloads. To do this, please go to Filters -> URL Database Updates and select California as the update source and press Set Options to confirm. We are in constant contact with the data centre and will advise when service has been returned to normal. 08/10/2009 - The service has now been restored. We apologise for the inconvenience and we are investigating the cause with Peer1.