Support requests

Published in Archived articles on August 13, 2010 by Administrator

Just a reminder to everyone that if you are submitting a support request, please include the CensorNet version number and any other information that may be relevant. For example, if you are asking a question about user auth, remember to let us know which type of user auth you are using, as instructions for NTLM will not work for Transparent Kerberos, etc. Another example is SSL questions. Please let us know if you have SSL Intercept mode enabled. But above all, please remember the version number! Regards, CensorNet Support



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