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Sometimes out of office e-mails can be detected as mild spam and rather than being delivered they will be placed into the quarantine. If you do not want this to happen, you can set up a specific Content Rule to allow Out of Office e-mails. This article explains how.
Created on December 16, 2011 by Administrator
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This article explains how to create a Content Rule within CensorNet MailSafe that will turn off spam filtering for a specific list of e-mail addresses.
Created on August 18, 2011 by Customer Services
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You have changed the IP address of your mail server, or moved ISP's and as a result IP's have changed. MailSafe has not delivered queued mail to your mail server yet via the new IP.
Created on July 29, 2011 by Administrator
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In order for a user to receive e-mail their e-mail address (username) must be registered in MailSafe. This can be achieved using the Active Directory connector or by adding the user manually. This article explains how to automatically add the user when they first send an external e-mail, which is useful for non-Exchange/Active Directory environments.
Created on July 29, 2011 by Customer Services
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You are unable to delete a customer account in MailSafe. Instead you are logged out.
Created on July 19, 2011 by Customer Services
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You have created a brand in CensorNet MailSafe but you are now unable to delete it
Created on July 19, 2011 by Customer Services
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You have switched to MailSafe and you are receiving a higher than expected level of spam
Created on July 18, 2011 by Customer Services
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This article lists the MX records and IP addresses used by the CensorNet MailSafe service
Created on July 18, 2011 by Customer Services
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E-mail messages are corrupt when the disclaimer is enabled in CensorNet MailSafe
Created on July 15, 2011 by Customer Services
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You need to export e-mail addresses from Active Directory for importing into CensorNet MailSafe
Created on July 14, 2011 by Customer Services
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