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If you are having problems with CensorNet Desktop Surveillance reviewing the log files is a good starting point. This article explains where you can find the log files for the server, client and sessions.
C:\Program Files\CensorNet\Desktop Surveillance\Server\ServerService.log
C:\Program Files\CensorNet\Desktop Surveillance\Client\ClientService.log
C:\Program Files\CensorNet\Desktop Surveillance\Client\ClientActivity_XXXXXXX.log
Where XXXX is the last number session number created.