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How to turn off spam filtering for certain mailboxes

August 18, 2011 • Customer Services       

Synopsis

Article

The first thing you should do is select Rules -> Dictionaries and click the New button to create a new dictionary.

Enter a name for the rule, e.g. "No spam protection" and then enter each e-mail address in the dictionary, one per line:

Click the Save button, then close the dialog.

Next go to Rules -> Content Rule and click New Rule.

Enter a rule name, e.g. "No spam protection".

Under the Conditions tab click Create New Condition. Select Recipient as the target, Matches as the Match Type and the dictionary name you created above as the value.

Next click the Actions tab and click Add New Action. Select Set Spam Score as the Action and 0 as the Data (that's a zero).

Click the Save icon. Click Add New Action and select Deliver (SMTP Engine) as the Action. Then click the Save icon. It should look like this:

Click the Save button and then close the Rule dialog box.

You will now see your new rule, "No spam protection" at the top of the Content Rules list. 

Use the down arrow icon to move the rule so that it is above the Confirmed Spam rule, if you want absolutely no spam filtering to take place whatsoever, or place it above the Possible Spam rule if you want to block definite spam but not any suspected spam.

After 10 minutes, the rule will become active and the e-mail addresses listed in the dictionary file will not be filtered for spam.

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