Out of office rule

December 16, 2011 • Administrator       
Synopsis

Sometimes out of office e-mails can be detected as mild spam and rather than being delivered they will be placed into the quarantine. If you do not want this to happen, you can set up a specific Content Rule to allow Out of Office e-mails. This article explains how.

Article

Step 1 - Create a new dictionary file

The first step is to create a new dictionary file that will contain your Out of Office keywords. These are keywords/phrases that appear in the Out of Office messages. To do this, go to Rules >> Dictionaries and click New

Add the entries as shown below:

oo1_thumb.png.

Click Save to save the dictionary file.

 

Step 2 - Create a new content rule

The next step is to create a Content Rule to ensure that message containing the dictionary phrases have their spam score deducted to avoid the quarantine.

Go to Rules >> Content Rules and click New Rule

Create the rule as shown below. Under the Conditions tab:

oo2_thumb.png

Under the Actions tab:

oo3_thumb.png

Then click Save and close the dialog.

 

Step 3 - Ensure the new Content Rule is in the right order

Finally, you should use the up and down arrows on the Content Rules page to ensure the new Out of Office rule triggers after the Sender Protection Framework rule, as shown below:

oo4_thumb.png

 

That is it. The rule is now in place. Please wait up to 10 minutes for the new rule to take affect.

 

 

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Last modified on Fri, December 16, 2011 « Back