Follow us on Twitter...
Stay up to date with the latest news, special offers and advice from CensorNet on Twitter... we are Tweeting regularly!
Sometimes out of office e-mails can be detected as mild spam and rather than being delivered they will be placed into the quarantine. If you do not want this to happen, you can set up a specific Content Rule to allow Out of Office e-mails. This article explains how.
The first step is to create a new dictionary file that will contain your Out of Office keywords. These are keywords/phrases that appear in the Out of Office messages. To do this, go to Rules >> Dictionaries and click New
Add the entries as shown below:
.
Click Save to save the dictionary file.
The next step is to create a Content Rule to ensure that message containing the dictionary phrases have their spam score deducted to avoid the quarantine.
Go to Rules >> Content Rules and click New Rule
Create the rule as shown below. Under the Conditions tab:
![]()
Under the Actions tab:
![]()
Then click Save and close the dialog.
Finally, you should use the up and down arrows on the Content Rules page to ensure the new Out of Office rule triggers after the Sender Protection Framework rule, as shown below:
![]()
That is it. The rule is now in place. Please wait up to 10 minutes for the new rule to take affect.