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Censornet - internet filtering on your terms

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Support

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Contact helpdesk

Got a problem?

You can submit a support ticket. You will receive a case number by e-mail which you can use to track the progress of your issue through to resolution.

Live Support - get quick answers

The fastest method to obtain support is often the Live chat system, which is manned by qualified CensorNet engineers.

Knowledge base - find answers to common questions

The Knowledge base contains a wealth of information relating to common questions and problems. It also includes tips and how-to guides.

Telephone - speak to a human being

From inside the UK you can telephone 0845 230 9590 and select option 2 for the technical support department. If you are outside of the UK please dial 00 44 845 230 9590 and select option 2.

Emergencies - out of hours support in a crises

If you are really stuck and there are no Live Support engineers online, you can send an emergency support e-mail which will reach an engineer within a few minutes.