Technical Support
Our Technical Support team are available to answer your questions Monday to Friday, 9am-5:30pm GMT excluding public holidays. Out of hours support is available online.
Technical Support Options
• Search our Knowledge Base online.
• Ask a question via our Live Support desk.
• Submit a question via e-mail.
• Contact us via telephone on +44 (0) 845 230 9592
Support Testimonials
The following customer comments are greatly appreciated.
"I've been meaning to contact you to say how grateful I am for all your help to resolve our issue. I wanted to let you know that I personally appreciate all the time and effort you and your colleagues put into solving our problem."
-- St George Catholic School
"That seems to be the problem! Thanks.
You have the best support I know!"
-- Brabantia
"Always top notch support. Quick and courteous responses."
-- Karp, Inc
"As you know I am not in anyway a Linux Guru and was a little apprehensive about migrating to the latest version, however, we have migrated from Ver 1.0. to Ver 1.1.4, using the migration guide you have supplied. I just wanted to say that the guide was well written, easy to follow and the migration went without a hitch."
-- Lincoln Christs Hospital School
"I upgraded two CNs, one with 1GB of RAM, and the other with 2GB of RAM. Both
upgrades went perfectly, no problems at all. All my old policies and URLs
made it through the migration just fine. Thank you!"
-- Webster County Library
"Give yourselves a pat on the back, the upgrade went nice and smooth to 1.1.1-5 from 1.1.0-11 and the reports are really good and for me have made it a really worthwhile upgrade."
-- Portsmouth College
