• English
  • Deutsch
  • Support
  • Contact us
  • Customer Portal
  • Partner Portal
Welcome to CensorNet
Free Trial
  • Our Platform
  • Products
    • Our platform products:

      • Email Security
      • Web Security
      • Cloud Application Security (CASB)
      • Cloud Multi-Factor Authentication (MFA)
    • Other CensorNet products:

      • Multi-Factor Authentication (MFA) On-premise
      • Password Reset
  • Resources
    • Awards
    • Case Studies
    • Events
    • Datasheets
    • White Papers
    • Webinars
    • Brochures
  • Blog
  • Company
    • About Us
    • Product Vision
    • Board
    • Executive Team
    • Our Customers
    • Press Releases
    • Media Coverage
  • Partners
    • Partner Portal
    • Become a Partner
    • Channel Partner Program
    • MSP Partner Program
    • Technology Alliances
Free Trial

Support

Online Knowledge Base

Browse our Knowledge Base which contains a wealth of information relating to common questions and problems. It also includes tips and how-to guides.

Online support 
Open Support Ticket and you will receive a case number by email which you can use to track the progress of your issue through to resolution.

Live Support Chat
Live Support Chat is available for Unified Security Service, Web Security and Email Security customers. Simply click the “Chat now” button at the bottom of this page to connect to one of our technical engineers. Multi-Factor Authentication or Password Reset customers in need of support should open a support ticket only.

Telephone Support
Telephone support is available for Unified Security Service customers - Web Security, CASB and Email Security. Simply call the relevant phone number below to speak to one of our technical engineers.

US: +1 619 369 1969
UK & Rest of World: +44 (0)845 230 9590 (select option 2)

Multi-Factor Authentication or Password Reset customers in need of support should open a support ticket only.

Out of hours emergency support
If there are no Live Support engineers online, you can send an emergency support e-mail and someone will contact you as soon as possible. Please note, this service is restricted to critical issues only, please use normal support channels for non-critical requests.

 

Our Platform

  • Our Platform

Products

  • Email Security
  • Web Security
  • Cloud Application Security (CASB)
  • Cloud Multi-Factor Authentication (MFA)
  • Multi-Factor Authentication (MFA) On-premise
  • Password Reset

Resources

  • Awards
  • Case Studies
  • Events
  • Datasheets
  • White Papers
  • Webinars
  • Brochures

Company

  • About Us
  • Product Vision
  • Board
  • Executive Team
  • Our Customers
  • Press Releases
  • Media Coverage

Partner

  • Partner portal
  • Become a Partner
  • Channel Partner Program
  • MSP Partner Program
  • Technology Alliances
Welcome to CensorNet
  • LinkedIn
  • Twitter
  • Facebook
© 2018 CensorNet Ltd. All rights reserved.
Privacy Policy Cookie Policy Terms of Use